AGREEMENT
CONFIDENTIALITY
All information disclosed within sessions or consultations is held strictly confidential and may not be revealed to anyone without a written release of information, except where disclosure is permitted or required by law. Disclosure is required in the following circumstances:
1. When there is a reasonable suspicion of child abuse or neglect, or abuse to a dependent or elder adult,
2. When the patient presents an imminent danger to self,
3. When the patient presents an imminent danger to others,
4. If a judge determines that our discussions are not confidential, a judge may request specific information.
If the patient is a minor, you acknowledge that your child’s records are confidential except in the above stated exceptions. Please be aware that submitting mental health claims to your insurance company carries a certain amount of risk to confidentiality, privacy, and the future ability to obtain health or life insurance, or even a job.
INSURANCE
Patients who carry insurance should remember that professional services are rendered and charged to the patient and not to the insurance company. Please be aware that not all issues/problems/conditions dealt with in therapy are covered by insurance. It is your responsibility to verify the specifics of your coverage.
We currently submit claims on your behalf if you have Medicare, Aetna, and United Healthcare. Aetna and United Healthcare are outsourced to a company called HEADWAY and you must fill out their forms in order for billing to be submitted on your behalf. If you have another insurance, you are welcome to see Dr. Shnaidman for treatment, and we will provide you with a bill to submit to your insurance company after you have paid the appointment fees. This may be useful for patients with out-of-network benefits. You are responsible for any applicable deductibles and copays at the beginning of each session. For prospective patients with Blue Cross Blue Shield who would like to use their out-of-network benefits (if you have any), we may be able to send your claims on your behalf, as a courtesy. This does NOT guarantee payment to us or you. This also does not guarantee coverage for treatment and you may be responsible for services rendered which your insurance does not cover. If you would like to proceed with using your out-of-network benefits, you must complete and sign our individual Financial Agreement for BCBS patients. You understand that insurance is billed as a courtesy to you and that you are responsible for full payment if the insurance company denies the claim.
You also understand that we may stop accepting your insurance in the future, however we will notify you before this change goes into effect.
CANCELLATION
Cancellation of an Appointment:
Please be courteous by calling Dr. Shnaidman's office promptly if you are unable to show up for an appointment, in order to be respectful of the needs of other patients. We require that you call at least 24 hours in advance to cancel. In the event of a failure to give a 24-hour notice of a cancellation, you will be charged a $100.00 fee. Appointments are in high demand, and your early cancellation will allow another patient access to timely medical care._________ initial here
How to Cancel Your Appointment:
To cancel your appointment, please call 609-910-1715. If you do not reach the receptionist, you may leave a detailed message on our voicemail or send an email to info@shnaidman.com. If you would like to reschedule your appointment, please be sure to leave your name and phone number. We will return your call promptly. Patients will be held responsible for a LATE CANCELLATION fee of $100 if a scheduled appointment is not cancelled within 24 hours. There will be NO EXCEPTIONS. If there are more than two consecutive late cancellations, the balance must be paid before a new appointment is scheduled. Please be advised that habitually missed, cancelled, late, or no show appointments, are subject to result in discharge from the practice due to non-compliance._______ initial here
No-show Appointment:
A “no-show” is when a patient misses an appointment without cancelling it. A failure to be present at the time of a scheduled appointment will be recorded in the patient’s chart as a “no-show.” If you are more than 15 minutes late, you are subject to wait, or you can reschedule for later in the day. Patients will be held responsible for a NO-SHOW fee if an appointment is missed. There will be NO EXCEPTIONS. The fee for a No-Show will be $100.00, which MUST be paid before the patient can schedule a new appointment.______ initial here.
NEW PATIENT NO-SHOW POLICY
Credit card information must be filled out on this new patient form, in the event that there is a no-show for the first appointment you will be responsible for the entire cost of the no-show first appointment ($450) before you will be rescheduled. _______initial here
FEES
Fees are listed below for the initial assessment and for individual therapy. Letter writing, consultations with other
professionals, telephone conversations, reading records or reports, travel time, longer sessions, etc. will be billed at a rate determined to fit the need. This agreement supersedes all previously agreed to financial agreements and is effective as of the date signed. If your account is overdue (unpaid) and there is no written agreement for a payment plan, I can use legal or other means (court, collection agencies, etc.) to obtain payment. _______initial here
Patient Fee Schedule
You will be responsible for the following charges, at the time of service unless other arrangements have been made. Please note that this represents the special out-of-network cash price. Your insurance will be billed according to CPT-guidelines for ALL covered services.
Initial evaluation and diagnostic inventory - $450.00
Follow-up + psychotherapy (45 min) - $350.00
Follow-up (15 min) - $225.00
Medication management (15-20 min.)- $225.00
Missed appointment or Late cancellation (less than 24 hour notice) - $100.00
Returned payments / bounced checks - $50.00
Letters (minimum fee) - $100.00
Cognitive Testing - $175.00
Refill Policy:
Once a patient and doctor have reached a point in treatment where the patient is stable, you may qualify for refills on controlled substances without coming in for an appointment. In this case, the patient must notify our office within 5 business days of the anticipated date of running out of medication. In the state of NJ, most controlled substances can only be prescribed for 30 days, under the law. We reserve the right to require monthly in-person appointments for any patient who misuses our policy of courtesy refills. ________initial here
FINANCIAL POLICY :
We are doing everything possible to hold down the cost of medical care. You can help a great deal by reducing the number of bills we send to you. The following is a summary of our payment policy.
PAYMENT IN FULL IS EXPECTED AT THE TIME OF SERVICE
Payment is required at the time services are rendered unless other arrangements have been made in advance.
This includes applicable coinsurance and copayments for participating insurance companies. Dr. Vivian
Shnaidman accepts cash, credit cards, PayPal, & personal checks. There is a service charge for returned checks.
We also have been granted the legal right to add a 4% service charge to credit card payments. We reserve the right to institute this policy at any time __________initial here
Patients with an outstanding balance 60 days or more overdue must make arrangements for payment prior to
scheduling appointments. We realize that financial difficulty is a reality. In such circumstances, we may advise you to seek treatment with a clinic or hospital clinic in your area. ________initial here
INSURANCE:
We bill appointments to participating insurance companies as a courtesy to you. You are expected to pay your
deductible and copayments- coinsurance at the time of service. If we have not received payment from your insurance company within 45 days of the date of service, you may be expected to pay the balance in full. You are responsible to be sure all charges are paid whether by you or by your insurance carrier. _______initial here
If you need assistance or have questions, please contact our office between 10:00 am and 5:00 pm, Monday through Friday at 609-910-1715 or email us at info@shnaidman.com.
Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set
aside for you. Excessive abuse of scheduled appointments may result in discharge from the practice. ________initial here
I have read and understand Dr. Shnaidman Financial Policy. I agree to assign insurance benefits to Dr. Shnaidman’s Practice whenever necessary. I also agree that if it becomes necessary to forward my account to a collection agency, in addition to the amount owed, I also will be responsible for the fee charged by the collection agency for the cost of collections. _______initial here
You will be charged $100.00 for every
missed or canceled appointment without 24 hours notice.
If habitually miss or cancel appointments, we have the right to discharge you for non-compliance with treatment.
Initial Here:____
By signing here you acknowledge that you have read and understand
“Financial Policy”.